Article

Remote roles that come up again and again

What each one does, when companies tend to need it, and what to look for when you hire.

JiveTalent team · 26 October 2026

Almost any job done at a computer can be done remotely. In practice, a familiar set of roles keeps coming up when companies hire people in other countries. Here's a short guide to each, grouped the way our roles are.

Admin and executive support

Virtual and executive assistants take inbox, calendar, travel, documents and follow-ups off a founder's or manager's plate. Companies usually look for one when the owner's week is full of work someone else could do.

Look for: sound judgment about what to escalate, tidy writing, and experience with your tools. See Admin & Operations.

Customer support

Support agents handle email, chat and phone queries, and customer success managers look after accounts after the sale. Companies hire for these when response times slip or when they need cover across more of the day.

Look for: a calm written tone, accuracy, and comfort with your help desk. See Customer Support.

Software development

Full-stack, frontend, CMS and e-commerce developers, plus QA testers, build and maintain websites, apps and stores. The work suits remote teams because it already runs through code review, tickets and written specs.

Look for: code you can review, clear written updates, and experience with your stack. See Software Development.

AI and automation

AI workflow specialists connect tools and automate repetitive steps. AI engineers build features on top of language models. Both roles have become common as companies move AI from experiments into daily operations.

Look for: working examples, and the habit of documenting what they build so others can maintain it. See AI & Automation.

Marketing

SEO specialists, email marketers, performance marketers, content marketers and social media managers each own one channel or part of the funnel. Companies often start with whichever channel already brings in customers.

Look for: results they can explain step by step, and familiarity with your platforms. See Marketing.

Sales

Sales development representatives book meetings through outreach. Business development managers open and grow partnerships and accounts.

Look for: strong written and spoken English (or the language your buyers speak), discipline with the CRM, and the hours your market keeps. See Sales.

Finance and accounting

Bookkeepers keep the books current in the client's platform. Accountants handle reporting, reconciliations and month-end close.

Look for: experience with your accounting software and, where the work needs it, the relevant qualification. See Finance & Accounting.

Design and creative

Designers working on interfaces and graphics, and video editors, produce the visual side of a product or brand.

Look for: a portfolio close to your style, and a clear process for taking feedback. See Design & Creative.

Project management, HR and security

Project managers keep deadlines, owners and stakeholders aligned. HR operations managers run people processes as a team grows. Cybersecurity analysts watch for threats and tighten access and policies.

See Project Management, HR & Recruiting and Cybersecurity.

Before you hire for any of them

Whichever role you need, the hire goes better when you've written down what success looks like first. Our remote hiring brief covers the decisions to make before the first interview.

Hiring for one of these?

We recruit for all of them, full-time, and you choose how the hire is set up.