How it works

From first call to first week.

Most searches run through four stages. Here's what happens at each one, and who does what.

The steps

  1. 1

    1. Talk it through

    We start with a call about the role: the work waiting for it, the tools, the schedule and the overlap you need with your own day. You also hear how each way of hiring would work, so you can pick one. By the end we have a written brief, and you've seen it.

  2. 2

    2. Meet a shortlist

    We screen a wide pool for every role and introduce only the few who fit your brief. We look in South Africa first, and widen the search to other countries when your priorities call for it. Candidates are tested on tasks drawn from your brief and put through background and reference checks, and you get our notes on each one.

  3. 3

    3. Choose your person

    You run your own interviews and make the decision. If nobody on the shortlist is right, tell us why and we keep searching.

  4. 4

    4. Start with support in place

    What happens next depends on how you hire. With Managed Service, Employer of Record and Contract Staffing, we handle the contract and pay, and connect your hire to the client app. With Direct Hire, RPO and Executive Search, your new person joins your own payroll.

How long it takes

You'll usually meet your first candidates within a few days. Most roles are filled in one to three weeks, and senior or specialist roles can take longer.

How quickly you can interview makes a difference too, so we plan the interview slots with you when the brief is agreed.

Once your hire has started

On Managed Service, your account lead keeps in regular touch with you and with your hire. Time, timesheets, reports and invoices are in the client app. If a working relationship isn't going well, raise it with your account lead early and we'll sort it out with both of you.

What we need from you

  • A clear picture of the work, even a rough one
  • Time for interviews once the shortlist arrives
  • A first week of real tasks for your new hire

Start with step one

The first call is where the brief takes shape.